Note: All clothing, jewelry, accessories, hats, books, and shoes are Final Sale, cannot be returned or exchanged.
See special cases for apparel/shoes only below.
Store Credit Eligibility:
- Customer must have an account, visit here if you do not have an account.
- Customer can report any concerns via this form within 2 days of receiving the order.
- Upon approval customer will receive store credit within 7 to 10 days of receiving the returned item(s).
- Customer is responsible for any shipping cost to return the item(s).
- COVID 19 Updates: Shipping delays are expected in some areas. Please check with your local carriers.
- Store Credit will be available on the customer account to use at their convenience.
- Products must be unworn, in its original state with tags.
- Any item(s) not received in same condition will void any store credit.
- Item(s) will NOT be returned.
For any questions please use our Live Chat or email firstname.lastname@example.org
Product Damaged/Stolen On Arrival
Contact your local carrier to file a claim. All packages come with insurance. We release responsibility of orders once the order is placed and shipped to the customer. Thank you for doing business with us and we hope to always provide you with great customer care!